Horror as mum orders chicken from takeaway and finds deep-fried towel instead

Stacey Solomon discusses her attachment to 'gross' items

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Alique Perez placed an order for a portion of fried chicken from Jollibee in the Philippines for her son, but got a shock at the “really disturbing” thing she received instead. She shared her story in a viral post on Facebook, which has left thousands disgusted by her ordeal. In the post, the mum said: “Just something that frustrated me this late.

“We had Jollibee delivered via grab. Ordered chicken for my son, while I was trying to get him a bite, I found it super hard to even slice. Tried opening it up with my hands and to my surprise a deep-fried towel.

“This is really disturbing… How the hell do you get the towel in the batter and even fry it!?!?”

Ms Perez explained that she never used to believe people who claimed to find bizarre things in their food, but that she now sees this could not be further from the truth.

She added: “Now I know that it really happens. So disgusting and embarrassing… to think that you’re even branched in BGC. There’s a first for everything. And this has been the worst first!

“Calming myself down for this… But WTH.”

The mum also shared her concern that other meals may have been affected by the rogue towel.

Ms Perez said: ”The essence of the towel contaminated the oil and the batter from the supplier so how many chickenjoys are affected? We won’t know..”

The post quickly went viral, with tens of thousands of people sharing their horror at the unexpected takeaway.

Jollibee has issued a statement on the incident, explaining that the branch will be closed for three days from June 3 to “review its compliance with procedures”.

The full statement said: “This concerns the customer complaint on food ordered late evening of June 1 from a franchised store in Bonifacio Global City. We are deeply concerned about this matter and have conducted a thorough investigation of the incident.

“It is unfortunate that deviations from Jollibee’s standard food preparation procedures occurred on the part of certain personnel of the store.

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“As a result of this incident, we have directed the Jollibee Bonifacio – Stop Over branch to close for three days starting tomorrow, June 3, to thoroughly review its compliance with procedures and retrain its store team to ensure that this will not happen again.

“We will also send out reminders to all stores to ensure the strict adherence to Jollibee’s food preparation systems.

“Jollibee has carefully developed and complied with food preparation systems to ensure that we deliver excellent quality products and customer satisfaction. We will continue to endeavor to deliver on the high standards we have set for ourselves and our franchisees.

“We at Jollibee are committed to take the necessary steps to maintain the trust and loyalty that our customers have given to us throughout the years.”

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